Frequently Asked Questions
Got Questions? We’ve Got Answers.
We want you to feel confident when booking with Lowery’s Cleaning Service, LLC. Here are some of the most common questions we get from new and returning clients:
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💬 What areas do you serve?
We proudly serve [insert service areas – e.g., Charlotte, NC and surrounding counties]. Not sure if we cover your location? Give us a call—we’re happy to confirm!
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💬 What cleaning services do you offer?
We provide a wide range of services, including:
• Residential Cleaning (one-time or recurring)
• Vacation Rental/Airbnb Turnover Cleaning
• Move-In / Move-Out Cleaning
• Office & Commercial Cleaning
• Deep Cleaning
• Post-Construction Cleanup
• Disinfection & Sanitizing Services
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💬 Do I need to be home during the cleaning?
Not at all! Many of our clients provide access and go about their day. We’re respectful, trustworthy, and ensure your property is secure when we finish. If you prefer to be present, that’s perfectly fine too.
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💬 Are your cleaners background checked?
Yes! Every team member is professionally trained, background checked, and vetted to ensure the highest level of safety, trust, and performance.
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💬 Do you bring your own supplies and equipment?
Yes, we provide all necessary supplies and equipment. We also offer eco-friendly and pet-safe products upon request at no extra charge.
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💬 How much does your service cost?
Pricing depends on the size of your space, the type of service needed, and frequency. You can get a free, no-obligation quote by clicking [Request a Free Quote] or calling us directly at (XXX) XXX-XXXX.
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💬 What is your cancellation or rescheduling policy?
We kindly ask for at least 24 hours’ notice for cancellations or rescheduling. Last-minute cancellations may be subject to a small fee to cover scheduling costs.
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💬 Do you offer satisfaction guarantees?
Absolutely! If you’re not happy with any part of your cleaning, contact us within 24 hours and we’ll return to make it right—100% satisfaction guaranteed.
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💬 How do I book a cleaning service?
You can:
📲 Call us at (XXX) XXX-XXXX
🖱️ Fill out our [Booking Form]
📧 Email us at info@loweryscleaning.com